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Terms and conditions
Welcome to OrangeCarePlus.com, an online insurance e-commerce platform owned and operated by Orange Health Consultancies LLC ("we," "us," "our") on behalf of Dubai Insurance Company. By accessing or using our website, you ("User," "Customer," or "Insurance Broker") agree to be bound by the following Terms and Conditions. Please read them carefully before using our services
1.Acceptance of Terms
  • By accessing, registering, or using our website and services, you agree to comply with these Terms and Conditions, as well as our Privacy Policy. If you do not agree with these Terms, you must not use the website..
2.Eligibility
  • You must be at least 18 years old to use our services. By using this platform, you represent and warrant that you are of legal age to form a binding contract and have the authority to enter into these Terms on behalf of yourself or the entity you represent.
3.User Registration
  • Users may register as an individual customer or as an insurance broker.
  • When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.
  • We reserve the right to suspend or terminate your account at our discretion if we detect any suspicious or unauthorized activity.
4.Services Offered
  • Insurance Product Information: View and explore a range of insurance products available through our platform..
  • Quote Creation: Customers and insurance brokers can create and manage insurance policy quotes.
  • Policy Issuance: Finalize policy issuance for approved quotes as per regulatory standards.
5.Validity of Quotes
  • All insurance quotes generated through the platform are valid for a limited period as specified in the quote documentation. Quotes that exceed their validity period will be considered expired and may require re-submission of information for a new quote to be issued.
  • The premiums mentioned in the quotes are subject to change based on the review of the insured’s documentation and other conditions stipulated by the insurance provider. Changes to premiums will be communicated prior to policy issuance.
6.Information and Documentation
  • Any information and documentation shared with us during the quote creation or policy issuance process will be shared with the respective insurance company and Third Party Administrator (TPA) for verification and processing purposes.
  • It is the User's responsibility to ensure that all information provided is accurate and up-to-date. Misleading or incorrect information can impact the issuance of the policy or result in its termination.
7.Misrepresentation and Policy Issuance
  • Providing false, misleading, or incomplete information during the quote generation or policy issuance process can lead to non-issuance of the policy or immediate termination of the coverage.
  • Any fraudulent activity or misrepresentation detected in the shared data could result in legal consequences as per the applicable laws and regulations of the UAE.
8.Policy Issuance and Claims Process
  • Policies are issued by Dubai Insurance, and the claims and administration processes are managed by the respective Third Party Administrators (TPA) based on the policy selected.
  • The policyholder is responsible for adhering to the terms and conditions set forth by the issuing insurance provider and the assigned TPA.
  • For claims and other policy-related support, Users must contact the respective TPA as detailed in the policy documentation.
9.Payment Terms
  • Payment terms, including fees and applicable taxes, will be communicated at the time of quote creation or policy issuance.
  • Payment methods accepted include credit/debit cards and other methods listed on the website.
  • All payments are processed in compliance with the regulations and policies of Dubai Insurance Company.
10.Disclaimer of Warranties
  • The services and information provided on OrangeCarePlus.com are on an "as-is" and "as-available" basis. We do not guarantee uninterrupted access or error-free operation of the website.
  • We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, or non-infringement.
11.Limitation of Liability
  • To the fullest extent permitted by law, Orange Health Consultancies LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our website and services.
  • This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.
12.Intellectual Property Rights
  • All content, trademarks, logos, and other intellectual property displayed on the website are the property of Orange Health Consultancies LLC or its licensors. Unauthorized use is strictly prohibited.
  • Users are granted no rights to copy, distribute, modify, or create derivative works from any content on the website.
13.Privacy and Data Protection
  • We are committed to protecting your privacy. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.
14.Amendments and Modifications
  • We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
  • Continued use of the platform after any modifications indicates your acceptance of the updated Terms.
15.Governing Law and Jurisdiction
  • These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
  • Any disputes arising from or related to the use of our services shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.